Changelog

Your site's own functions and forms become actions the AI agent can take for visitors, and track() tells it what they just did.

Signed-in customers' chats follow them to every device, and the AI agent knows who they are.

Buttons that open the chat without code, deep links, a JavaScript API, a React kit, your own styling and docs for AI coding tools.

ask() opens the chat with a question in the message box, and hosted pages turn their opening questions into buttons.

Portal members follow the posts they care about and hear when they move, and your team merges duplicate ideas so the votes add up.

Content opens on your collections, and the agent and deployment editors are grouped and named for what they do.

Publish your content on public sites with their own address: a Help Center, a changelog, a community or an ideas board.

Library and chat attachments now accept HEIC, AVIF and other image formats, converted for you.

AI agents can now answer with cards, tables and charts alongside text.

See your setup, customer outcomes and anything that needs attention as soon as you open help.ai.

Give follow-up work an objective, owners, internal notes and links to the conversations behind it.

Your team can step into any visitor conversation, reply in the same thread and return it to the AI agent.

Signals replace sales-only leads with nine types, from support issues and churn risk to product feedback.

Package a procedure once and let any AI agent load it when a conversation needs it.

Build reusable forms and show them in the chat widget exactly when they're useful.

Turn the chat widget into a messenger with a home screen, help articles and product news.